Changes for page 05 - Fare una chiamata manuale
Last modified by administrator BDP on 2021/09/02 17:30
From version 16.3
edited by administrator BDP
on 2021/07/29 11:20
on 2021/07/29 11:20
Change comment:
There is no comment for this version
To version 17.2
edited by administrator BDP
on 2021/09/02 17:30
on 2021/09/02 17:30
Change comment:
There is no comment for this version
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... ... @@ -1,3 +1,8 @@ 1 +(% class="box infomessage" style="width:225px; padding: 5px; font-family:verdana; font-size:12px; color: #04ace3; background-color: #fafbfc;" %) 2 +((( 3 +[[image:acrobat-logo.png]] [[Scarica la pagina come pdf>>https://wiki.ifmgroup.it/bin/export/AgentDesktop/conversazioniaperte/chiamatamanuale/?format=pdf||rel="noopener noreferrer" target="new"]] 4 +))) 5 + 1 1 Per una chiamata manuale l'operatore del contact center può essere in stato //Disponibile// oppure //in Pausa//. 2 2 3 3 Per effettuare una chiamata manuale: ... ... @@ -12,4 +12,3 @@ 12 12 1. Per terminare la chiamata cliccare sul tasto **Riaggancia**. 13 13 \\[[image:convattive_13.png||height="203" width="520"]] 14 14 15 -
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