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Changes for page Call Flow

From version 17.1
edited by administrator BDP
on 2018/05/03 15:26
Change comment: Renamed back-links.
To version 16.1
edited by administrator BDP
on 2018/04/26 16:42
Change comment: Renamed back-links.

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64 64  
65 65  Il sistema offre due metodi per configurare il **call flow **:
66 66  
67 -* [[Attraverso il Call Designer>>doc:CallDesigner.WebHome]] integrato in [[#phones Client>>doc:ifmhelpplatform.ClientPhones.WebHome]].
67 +* [[Attraverso il Call Designer>>doc:CallDesigner.WebHome]] integrato in [[#phones Client>>doc:ClientPhones.WebHome]].
68 68  * [[Attraverso il Messenger Configurator>>doc:MessengerConfigurator.WebHome]].
69 69  
70 70  La configurazione del call flow compiuta per mezzo del [[Messenger Configurator>>doc:MessengerConfigurator.WebHome]] รจ ritenuta obsoleta; tuttavia questo strumento deve essere utilizzato per la la configurazione e gestione degli [[agenti sintetici>>doc:ifmhelpplatform.AgentiPhones.WebHome]], in particolare [[dei canali degli IVR>>doc:MessengerConfigurator.WebHome]].