Skip to Content

Changes for page Coaching

Last modified by administrator BDP on 2023/07/24 11:36
From version 21.1
edited by administrator BDP
on 2019/03/05 12:32
Change comment: Uploaded new attachment "acrobat-logo.png", version {1}
To version 24.1
edited by administrator BDP
on 2019/03/05 12:35
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,3 +1,8 @@
1 +(% class="box infomessage" style="width:225px; padding: 5px; font-family:verdana; font-size:12px; background-color: #fafbfc;" %)
2 +(((
3 +[[image:acrobat-logo.png]] [[Scarica la pagina come pdf>>https://wiki.ifmgroup.it/bin/export/ifmhelpplatform/Coaching/?format=pdf||rel="noopener noreferrer" target="new"]]
4 +)))
5 +
1 1  {{box cssClass="floatinginfobox" title="**Sommario**" width="300px"}}
2 2  {{toc start=2 depth="3"/}}
3 3  {{/box}}
... ... @@ -10,6 +10,9 @@
10 10  * [[Aggiornare la vista>>doc:ifmhelpplatform.Coaching.AggiornareVista.WebHome||target="_blank"]]
11 11  * [[Ricaricare la vista>>doc:ifmhelpplatform.Coaching.RicaricareVista.WebHome||target="_blank"]]
12 12  
18 +
19 +\\
20 +
13 13  == Introduzione ==
14 14  
15 15  La funzionalità del //Coaching//, **PhonesCoaching**, implementato da Infomaster in **#phones**, permette un maggior controllo del livello di servizio erogato, tramite il monitoraggio delle conversazioni tra utenti ed [[operatori>>doc:ifmhelpplatform.AgentiPhones.WebHome]] con lo scopo di supportare, valutare e quindi migliorare le metodologie e l'efficacia del Contact Center.
... ... @@ -53,5 +53,4 @@
53 53  
54 54  
55 55  
56 -
57 57