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Changes for page Messenger Configurator

From version 1.1
edited by administrator BDP
on 2017/09/19 16:03
Change comment: Changed document syntax from [XWiki 2.1] to [xwiki/2.1].
To version 24.1
edited by administrator BDP
on 2019/03/06 12:40
Change comment: There is no comment for this version

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1 +Messenger Configurator
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1 +xwiki:ifmhelpplatform.WebHome
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1 +Messenger|Messenger Configurator
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1 +(% class="box infomessage" style="width:225px; padding: 5px; font-family:verdana; font-size:12px; color: #04ace3; background-color: #fafbfc;" %)
2 +(((
3 +[[image:acrobat-logo.png]] [[Scarica la pagina come pdf>>https://wiki.ifmgroup.it/bin/export/ifmhelpplatform/MessengerConfigurator/?format=pdf||rel="noopener noreferrer" target="new"]]
4 +)))
5 +
6 +Il Messenger Configurator consiste in due differenti funzioni:
7 +
8 +* Creazione e configurazione del [[call flow>>doc:ifmhelpplatform.CallFlow.WebHome]]
9 +* Configurazione degli [[agenti sintetici>>doc:ifmhelpplatform.AgentiPhones.WebHome]], in particolare dei canali IVR.
10 +
11 +Le impostazioni definite nel Messenger Configurator sono salvate dentro una configurazione, la cosiddetta **configurazione del Messenger**, usata dal [[Messenger Monitor>>doc:ifmhelpplatform.MessengerMonitor.WebHome]].
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13 +(% style="text-align:center" %)
14 +[[image:messengergui.jpg||alt="m20382067.jpg" style="-moz-box-shadow:5px 5px 10px 0px rgba(204,204,204,0.8); -webkit-box-shadow:5px 5px 10px 0px rgba(204,204,204,0.8); box-shadow:5px 5px 10px 0px rgba(204,204,204,0.8); margin-bottom:30px; margin-top:30px"]]
15 +
16 +Le seguenti sottosezioni descrivono in dettaglio l'uso, la configurazione e l'interfaccia del Messenger Configurator:
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18 +* [[Utilizzo del Messenger Configurator>>doc:ifmhelpplatform.MessengerConfigurator.Utilizzo.WebHome]]
19 +* [[La configurazione del Messenger>>doc:ifmhelpplatform.MessengerConfigurator.Configurazione.WebHome]]
20 +* [[Interfaccia Messenger Configurator>>doc:ifmhelpplatform.MessengerConfigurator.Interfaccia.WebHome]]
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