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Changes for page Messenger Configurator

From version 24.1
edited by administrator BDP
on 2019/03/06 12:40
Change comment: There is no comment for this version
To version 1.1
edited by administrator BDP
on 2017/09/19 16:03
Change comment: Changed document syntax from [XWiki 2.1] to [xwiki/2.1].

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1 -Messenger Configurator
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1 -xwiki:ifmhelpplatform.WebHome
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1 -Messenger|Messenger Configurator
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1 -(% class="box infomessage" style="width:225px; padding: 5px; font-family:verdana; font-size:12px; color: #04ace3; background-color: #fafbfc;" %)
2 -(((
3 -[[image:acrobat-logo.png]] [[Scarica la pagina come pdf>>https://wiki.ifmgroup.it/bin/export/ifmhelpplatform/MessengerConfigurator/?format=pdf||rel="noopener noreferrer" target="new"]]
4 -)))
5 -
6 -Il Messenger Configurator consiste in due differenti funzioni:
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8 -* Creazione e configurazione del [[call flow>>doc:ifmhelpplatform.CallFlow.WebHome]]
9 -* Configurazione degli [[agenti sintetici>>doc:ifmhelpplatform.AgentiPhones.WebHome]], in particolare dei canali IVR.
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11 -Le impostazioni definite nel Messenger Configurator sono salvate dentro una configurazione, la cosiddetta **configurazione del Messenger**, usata dal [[Messenger Monitor>>doc:ifmhelpplatform.MessengerMonitor.WebHome]].
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13 -(% style="text-align:center" %)
14 -[[image:messengergui.jpg||alt="m20382067.jpg" style="-moz-box-shadow:5px 5px 10px 0px rgba(204,204,204,0.8); -webkit-box-shadow:5px 5px 10px 0px rgba(204,204,204,0.8); box-shadow:5px 5px 10px 0px rgba(204,204,204,0.8); margin-bottom:30px; margin-top:30px"]]
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16 -Le seguenti sottosezioni descrivono in dettaglio l'uso, la configurazione e l'interfaccia del Messenger Configurator:
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18 -* [[Utilizzo del Messenger Configurator>>doc:ifmhelpplatform.MessengerConfigurator.Utilizzo.WebHome]]
19 -* [[La configurazione del Messenger>>doc:ifmhelpplatform.MessengerConfigurator.Configurazione.WebHome]]
20 -* [[Interfaccia Messenger Configurator>>doc:ifmhelpplatform.MessengerConfigurator.Interfaccia.WebHome]]
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