Skip to Content
Last modified by administrator BDP on 2022/03/15 16:10
From version 23.1
edited by administrator BDP
on 2018/05/07 11:54
Change comment: Renamed back-links.
To version 26.1
edited by administrator BDP
on 2018/12/10 16:05
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -2,6 +2,11 @@
2 2  {{toc start=2 depth="3"/}}
3 3  {{/box}}
4 4  
5 +(% class="box infomessage" style="width:230px; padding: 5px; font-family:verdana; font-size:12px; background-color: #fafbfc;" %)
6 +(((
7 +[[image:acrobat-logo.png]] [[Scarica la pagina come pdf>>http://wiki.ifminfomaster.com/bin/export/ifmhelpplatform/Phones/Struttura/?format=pdf||download="mypdf.pdf"]]
8 +)))
9 +
5 5  Un tipico sistema **#phones** รจ composto da un complesso di applicazioni software idealmente suddiviso in due aree:
6 6  
7 7  * Dispositivi client:
... ... @@ -80,7 +80,7 @@
80 80  * Creano e gestiscono le risorse ([[agenti sintetici>>doc:ifmhelpplatform.AgentiPhones.WebHome]], [[agenti umani>>doc:ifmhelpplatform.AgentiPhones.WebHome]] (od [[operatori>>doc:ifmhelpplatform.AgentiPhones.WebHome]]), [[linee>>doc:ifmhelpplatform.Linee.WebHome]], [[campagne di #phones>>doc:ifmhelpplatform.CampagnePhones.WebHome]] e [[servizi di #phones>>doc:ifmhelpplatform.ServiziPhones.WebHome]]).
81 81  * Configurano i processi di [[call flow>>doc:ifmhelpplatform.CallFlow.WebHome]].
82 82  * Analizzano le performance generali.
83 -* Definiscono i parametri dei [[report (con #phones Reporting Services)>>doc:ReportingServices.WebHome]]
88 +* Definiscono i parametri dei [[report (con #phones Reporting Services)>>doc:ifmhelpplatform.ReportingServices.WebHome]]
84 84  
85 85  Infine amministrano il sistema creando e gestendo le connessioni con [[#phones Server>>Phones.Struttura.WebHome||anchor="H23PhonesServer"]], le licenze per i diversi moduli, i parametri di telefonia, etc.
86 86  
acrobat-logo.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.administrator
Size
... ... @@ -1,0 +1,1 @@
1 +1.1 KB
Content