Skip to Content

Changes for page 03 - Gli Utenti

From version 14.1
edited by administrator BDP
on 2018/05/03 17:07
Change comment: Renamed back-links.
To version 19.1
edited by administrator BDP
on 2019/08/30 12:07
Change comment: There is no comment for this version

Summary

Details

Page properties
Content
... ... @@ -1,3 +1,8 @@
1 +(% style="width:230px; padding: 5px; font-family:verdana; font-size:12px; background-color: #fafbfc;" class="box infomessage" %)
2 +(((
3 +[[image:acrobat-logo.png]] [[Scarica la pagina come pdf>>https://wiki.ifmgroup.it/bin/export/ifmhelpplatform/Phones/Utenti/?format=pdf||target="new""]]
4 +)))
5 +
1 1  Gli utenti di **#phones** si suddividono nelle seguenti categorie:
2 2  
3 3  * Operatori
... ... @@ -11,10 +11,10 @@
11 11  
12 12  I supervisori, attraverso il [[Client>>doc:ifmhelpplatform.ClientPhones.WebHome||target="_blank"]]:
13 13  
14 -* Creano e gestiscono le risorse ([[agenti sintetici>>doc:ifmhelpplatform.AgentiPhones.WebHome||anchor="HAgentidi23phonessintetici" target="_blank"]], [[agenti umani>>doc:ifmhelpplatform.AgentiPhones.WebHome||anchor="HAgentidi23phonesumani" target="_blank"]], [[linee>>doc:ifmhelpplatform.Linee.WebHome||target="_blank"]], [[campagne di #phones>>doc:ifmhelpplatform.CampagnePhones.WebHome||target="_blank"]] e [[servizi di #phones>>doc:ServiziPhones.WebHome]]).
19 +* Creano e gestiscono le risorse ([[agenti sintetici>>doc:ifmhelpplatform.AgentiPhones.WebHome||anchor="HAgentidi23phonessintetici" target="_blank"]], [[agenti umani>>doc:ifmhelpplatform.AgentiPhones.WebHome||anchor="HAgentidi23phonesumani" target="_blank"]], [[linee>>doc:ifmhelpplatform.Linee.WebHome||target="_blank"]], [[campagne di #phones>>doc:ifmhelpplatform.CampagnePhones.WebHome||target="_blank"]] e [[servizi di #phones>>doc:ifmhelpplatform.ServiziPhones.WebHome]]).
15 15  * Configurano i processi di [[call flow>>doc:ifmhelpplatform.CallFlow.WebHome]].
16 16  * Analizzano le performance generali.
17 -* Definiscono i parametri dei [[report (con #phones Reporting Services)>>doc:ReportingServices.WebHome]]
22 +* Definiscono i parametri dei [[report (con #phones Reporting Services)>>doc:ifmhelpplatform.ReportingServices.WebHome]]
18 18  
19 19  Infine amministrano il sistema creando e gestendo le connessioni con [[#phones Server>>doc:ifmhelpplatform.Phones.Struttura.WebHome||anchor="H23phonesServer" target="_blank"]], le licenze per i diversi moduli, i parametri di telefonia, etc.
20 20  
... ... @@ -22,3 +22,4 @@
22 22  
23 23  
24 24  
30 +
acrobat-logo.png
Author
... ... @@ -1,0 +1,1 @@
1 +XWiki.administrator
Size
... ... @@ -1,0 +1,1 @@
1 +1.1 KB
Content