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Changes for page 03 - Gli Utenti

From version 9.1
edited by administrator BDP
on 2018/04/26 14:58
Change comment: Renamed back-links.
To version 10.1
edited by administrator BDP
on 2018/04/26 15:48
Change comment: Renamed back-links.

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12 12  I supervisori, attraverso il [[Client>>doc:ClientPhones.WebHome||target="_blank"]]:
13 13  
14 14  * Creano e gestiscono le risorse ([[agenti sintetici>>doc:ifmhelpplatform.AgentiPhones.WebHome||anchor="HAgentidi23phonessintetici" target="_blank"]], [[agenti umani>>doc:ifmhelpplatform.AgentiPhones.WebHome||anchor="HAgentidi23phonesumani" target="_blank"]], [[linee>>doc:Linee.WebHome||target="_blank"]], [[campagne di #phones>>doc:CampagnePhones.WebHome||target="_blank"]] e [[servizi di #phones>>doc:ServiziPhones.WebHome]]).
15 -* Configurano i processi di [[call flow>>doc:CallFlow.WebHome]].
15 +* Configurano i processi di [[call flow>>doc:ifmhelpplatform.CallFlow.WebHome]].
16 16  * Analizzano le performance generali.
17 17  * Definiscono i parametri dei [[report (con #phones Reporting Services)>>doc:ReportingServices.WebHome]]
18 18