Changes for page 01 - Canali di Contatto
From version 17.1
edited by administrator BDP
on 2018/04/26 15:48
on 2018/04/26 15:48
Change comment:
Renamed back-links.
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... ... @@ -126,7 +126,7 @@ 126 126 I supervisori, attraverso [[#phones Client>>doc:ClientPhones.WebHome]]: 127 127 128 128 * Creano e gestiscono le risorse ([[agenti sintetici>>doc:ifmhelpplatform.AgentiPhones.WebHome]], [[agenti umani>>doc:ifmhelpplatform.AgentiPhones.WebHome]] (o [[operatori>>doc:ifmhelpplatform.AgentiPhones.WebHome]]), [[linee>>doc:Linee.WebHome]], [[campagne di #phones>>doc:CampagnePhones.WebHome]] e [[servizi di #phones>>doc:ServiziPhones.WebHome]]). 129 -* Configurano i processi di [[call flow>>doc: ifmhelpplatform.CallFlow.WebHome]].129 +* Configurano i processi di [[call flow>>doc:CallFlow.WebHome]]. 130 130 * Analizzano le performance generali. 131 131 * Definiscono i parametri dei [[report (con #phones Reporting Services)>>doc:ReportingServices.WebHome]] 132 132